About
About Us
About PALIDIN

Pioneers in fraud prevention

Welcome to PALIDIN by FraudFighter, a leading provider of identity verification and document authentication solutions. Our mission is to provide businesses with the tools they need to prevent identity fraud and protect their customers’ identities.

Fighting fraud for 20+ years

At FraudFighter, we understand the importance of trust and security in business transactions. We believe that businesses should be able to verify the identities of their customers quickly and easily, without sacrificing security or convenience. That’s why we’ve created PALIDIN, a suite of desktop and mobile-based modules that allow businesses to authenticate customer identities in real-time, using a variety of cutting-edge technologies.
Palidin mission

We believe identity is the foundation for trust.

FraudFighter’s mission is to provide businesses with the confidence to transact in an environment of accelerating risk and loss from ID document fraud. Our PALIDIN solution interrogates the security features embedded within government issued identity documents assigned to individual consumers. Having authenticated their customer’s identity via our scalable forensic process, businesses can now operate and thrive within a trusted marketplace.
PALIDIN solution

Making the connected world a safer place

FraudFighter strives to promote a commerce ecosystem that advances the security and convenience of retail transactions. We believe that businesses and their customers are entitled to access and benefit from advanced, seamless identity authentication.
FraudFighter aims to elevate the customer experience by promoting an “Identify Once, Transact Everywhere” tenet enabled by our forensic-strength, yet transparent authentication process. Businesses will immediately realize transactional efficiency and security benefits when the risk of financial and reputational loss is removed.

The values that drive us

We’re committed to providing our customers with unparalleled customer care and support. We’re dedicated to staying at the forefront of the identity verification industry, and we’re constantly innovating and improving our products to meet the evolving needs of our customers.
Curiosity
We discover, we ask, we challenge assumptions: It’s not enough to know what, it’s crucial to understand the why, in order to arrive at the best actions.
Excellence
We believe excellence is more than a goal, it is a way of life and of doing things properly: We pursue the highest expectations to achieve the very best outcomes.
Accountability
We each take responsibility for our actions, decisions and goals – a mindset that enables cross-functional collaboration and the best possible solutions for our customers.
Trust
Trust is at the heart of what we do and is fundamental to our identity, it is defined by learning together and winning together.
Team spirit
We celebrate an effective and trusting collaboration across the entire organization, based on good communication, honesty, mutual respect, and recognizing our diverse set of skills.
Trusted by the companies that power our world
Turning Stone
Micro Center
Asbury
Fletcher Jones Motocars
Watches of Switzerland
Turning Stone
Dilawri logo
Micro Center
Asbury
Fletcher Jones Motocars
Watches of Switzerland

  • “PALIDIN is a great product that’s simple, elegant, and fast! Our entire staff finds it incredibly easy to use with no difficulties at all. The training was excellent, and now everyone at Midland Honda is confidently using it with every customer. It’s been a game-changer for us in preventing criminals from using false identities when purchasing vehicles.”

    Midland Honda

  • “Great software for identity detection and fraud prevention. Their support team is very attentive! What I like best about PALIDIN: 1) Ease of use 2) Accuracy 3) Customer support 4) Pricing”

    Mercedes-Benz Financial Services

  • “PALIDIN gives confidence in every customer transaction. My favorite feature of PALIDIN is its simplistic UX, which allows our frontline staff to be trained quickly and effectively on its processes and utilization. There is nothing I dislike about PALIDIN. PALIDIN allows us to quickly verify critical client identification for purchases exceeding $500,000.”

    Aston Martin & Bentley

  • “With the technology of fake IDs getting better, you need to have an up-to-date solution. So far PALIDIN has worked very well with no problems and FraudFighter’s support team has been great to deal with. PALIDIN was so easy to setup that the dealership got it up and running in no time.”

    Eisenhauer’s York Harley-Davidson

  • “The Fraud Fighter ID scanner just saved us a $22,000 loss.  We had a bad feeling about this guy so we scanned his Driver’s License and it was fraudulent.  That made it very easy to tell him we wouldn’t take his credit card or do the sale.  When our guard followed him out of the store to catch his license plate he decided to run across the major 6-lane road to get away.“ 

    Coffin & Trout Fine Jewellers

  • “On the first day PALIDIN was implemented, a suspect attempting to withdraw $3,000 from a Shared Branching member account – and also trying to initiate a new HELOC loan application in the amount of $43,000 – was foiled when the authentication of his state-issued driver’s license came back as “failed”.  $46,000 of potential loss prevented on the first day of use!!”

    People’s Alliance Federal Credit Union